Standard Goods is a boutique in Capitol Hill, selling unique designer collections. They specialize on products crafted in North America.
Duration : 2 weeks sprint
Process: Research, Competitive analysis, Task Analysis, Affinity diagramming , Customer Journey, Sketching, Storyboarding, Card sort, Site map, Wireframes, User Interface Design, Rapid Prototyping, User Testing.
Tools : Photoshop, Omnigraffle and InVision.
The challenge is to identify things to improve and make the website more user friendly. Specifically, I had to identify:
I started by getting to know StandardGoods:
I chose competitors like Totokaelo and Anthropologie for the competitive analysis. After comparing features, I identified answers to the following questions.
UX vision for this project is to help the users by simplifying the shopping online experience. Some of the biggest pain points of Dexter are
I created an initial version of wireframes for the improved site and put it through usability testing with multiple users. The Before and After snapshots below show how the wireframes evolved during the testing phase.
The users felt the masthead needed extra whitespace. So, I iterated my wireframe to incorporate user feedback.
While testing, users felt there was no clear visual indication if the "Add to cart" operation succeeded. If the users wanted to checkout at this point, there was no obvious way to do it. I solved these problems by changing the color of the "Add to cart" button to gray when clicked and revealing a new button to proceed with checkout.
The methods of payment weren't clear. Specifically the credit card options were not obviously displayed misleading the users. I solved this problem by redesigning the checkout flow.